INTERNET ACCESS – FREE WIFI
Helsinki - Helsingfors (city centre and harbours), HEL Free WiFi (airport)

CURRENCY
Euro €

ATM
There are several ATMs in the city centre, including in the Forum, Citycenter, Kämp Galleria and Kamppi shopping centres, the Stockmann department store, and the Central Railway Station.

CURRENCY EXCHANGE
Forex: Central Railway Station and Helsinki airport (various locations)
Tavex: Fabianinkatu 12
Changegroup: Pohjoisesplanadi 21 & Kamppi Shopping Centre

GENERAL EMERGENCY NUMBER: 112

POLICE
Helsinki Main Police Station
Police matters
Address: Pasilanraitio 13
Open: Mon-Fri 8-16.15 and Sat-Sun 8-16

Police customer service helpline: Police helpline - Police
Information for international visitors: Information for travellers - Police

HEALTH CARE
Medical helpline: 116117
Call the Medical Helpline's toll-free number 116117 before seeking medical attention from the HUS emergency clinics.

The Medical Helpline provides free-of-charge telephone service in the area of several hospital districts, around the clock. You can check the service’s area of operation on https://116117.fi/

Adults and children aged 16-17:
Meilahti Emergency Department
Paciuksenkatu 3
Phone: +358 9 471 71120

Children aged under 16:
New Children's Hospital
Stenbäckinkatu 9

PRIVATE HEALTHCARE PROVIDERS
There are several private healthcare providers in Helsinki, including:
Terveystalo: Terveystalo Kamppi (Jaakonkatu 3) is open 24 / 7
Mehiläinen: Mehiläinen Töölö (Pohjoinen Hesperiankatu 17), general practitioners and emergency services clinic also without an appointment
Mehiläinen Forum (Mannerheimintie 20 B)

PHARMACIES
There are several pharmacies in the city centre, including:
Yliopiston Apteekki: Mannerheimintie 5
Erottajan Apteekki: Mannerheimintie 1, inside Stockmann department store (-1A floor)
Kaartin Apteekki: Pohjoinen Makasiinikatu 9
Kluuvin Apteekki: Keskuskatu 7
Yliopiston Apteekki: Mannerheimintie 96, open 24 / 7 every day

LUGGAGE STORAGE
Helsinki Central Railway Station: Located on the basement floor, the entrance is opposite the VR service point
Kamppi Shopping Centre and long-distance bus terminal: Lockers on the platform level (open 24/7) and on the E level, as well as a storage service for large items on the E level next to Metrosuutarit
West Terminal 2: Located on the entrance floor, next to the escalators
Katajanokka Terminal: Located on the entrance floor
Olympia Terminal: Luggage storage is available at the terminal kiosk upon request
Mall of Tripla: Located on the fourth floor

PUBLIC TRANSPORT
HSL operates the public transport system. Read more about getting around Helsinki here.

TAXI
Read more about how to use taxis in Helsinki here.

SUPERMARKETS AND CONVENIENCE STORES
There are several supermarkets in the city centre, including:
Food Market Herkku: Aleksanterinkatu 52, inside Stockmann department store (-2A floor)
S-market Sokos: Mannerheimintie 9
K-Supermarket Postitalo: Elielinaukio 2 F
K-Supermarket Kamppi: Urho Kekkosen katu 1

R-kioski
You can find these small kiosks all around the city centre. They sell transportation tickets, movie and concert tickets, SIM cards, stamps, small snacks, and more. Find the closest kiosk here.

PUBLIC TOILETS
There are many free public toilets in the city centre. Find them on a map here.

TAP WATER
Tap water in Finland is excellent and safe to drink.

PARKING
Find parking maps and other information about parking in Helsinki here.

LOST AND FOUND
Property lost on HSL public transport and VR trains: Lost & Found Finland (office at the Helsinki Central Railway Station open Mon-Fri 10:00-18:00, Sat 10:00-16:00).
Property lost at ferry terminals: Contact the relevant terminal first, then Suomen Löytötavarapalvelu (office at the Helsinki Central Railway Station open Mon-Fri 10:00-18:00, Sat 10:00-16:00)
Property lost somewhere else: First, contact the place where you think you lost the item. You can also enquire about the item at the lost property offices listed above, or at the Helsinki Main Police Station on Pasilanraitio 13 (lost property customer service open on Mon, Tue, Wed, and Fri 9:00-11:00, phone service Mon and Fri 13:00-15:00).