Visit us for face-to-face assistance and pick up brochures and maps. We provide personalized assistance also through phone services and by e-mail.

Helsinki Tourist Information Office, Aleksanterinkatu 24:
Summer season 15.5.-14.9:
Mon-Sat 9.00-17.30
Sun 9.00-16.00

15.9. onwards
Mon-Fri 9.30-17.00
Sat-Sun & public holidays 10.00-16.00

Helsinki Tourist Information point in Central Library Oodi, Töölönlahdenkatu 4 2.6.-31.8.
Mon-Sun
10-18

Electronic service channels:
Summer season 15.5.-14.9.:
Mon-Sun 9.00-16.00

15.9. onwards
Mon-Sat 9.00-16.00
Sun & public holidays 9.00-12.00 and 13.30-16.00

Telephone service: +358 (0)9 3101 3300
E-mail: helsinki.touristinfo(at)hel.fi

Virtual assistant Lokki: Service open on the MyHelsinki.fi website.

During the summer season Helsinki Helpers are meeting & greeting visitors in the city center and at the harbors.

Accessibility at Helsinki Tourist Information Office
The Tourist Information Office on Aleksanterinkatu 24 is located in a heritage-protected building, which has an effect on accessibility.

There are stairs leading to the entrance and a threshold right after the inner door to the office. The threshold is marked with floor marking tape.

There are seats inside the office.

Transportation: The main office can be reached by taxi. The nearest public transportation stops are about 100 m away.

Information about the accessibility of the Central Library Oodi is available here. Helsinki Tourist Information point is located on the first floor, near Oodi's service desk.

More information about us and our services here.