Visit us for face-to-face assistance and pick up brochures and maps. We provide personalized assistance through chat and phone services as well as by e-mail.

Helsinki Tourist Information Office, Aleksanterinkatu 24:
Summer season 15.5.-14.9.2024:
Mon-Sat 9.00-17.30
Sun 9.00-16.00

15.9.2024 onwards
Mon-Fri 9.30-17.00
Sat-Sun & public holidays 10.00-16.00

Electronic service channels:
Summer season 15.5.-14.9.2024:
Mon-Sun 9.00-16.00

15.9.2024 onwards
Mon-Sat 9.00-16.00
Sun & public holidays 9.00-12.00 and 13.30-16.00

Telephone service: +358 (0)9 3101 3300
E-mail: helsinki.touristinfo(at)hel.fi
Chat: Service open on the MyHelsinki.fi website by accepting all cookies. Chat in real-time with the staff of Helsinki Tourist Information.

During the summer season Helsinki Helpers are meeting & greeting visitors in the city centera and at the harbors.

Pavilion info point, Lyypekinlaituri
Open until 31.8.2024
Mon-Sun 9.00-16.15

More information about us and our services here.